Is it safe to purchase jewelry over the
internet with Danielle Marie Jewelers?
Yes, remember we are not just an internet company, we are also
brick and mortar business meaning that we have an actual store that
customers come into everyday. Also, if you pay with a major
credit card, you are protected through the issuing bank against all
types of fraud. We also have a toll free number that you can
use to safely place your order at the actual store with a live
Mary's Fine Jewelry customer service representative.
Where are you located, and can we come to your store to
purchase jewelry?
We are located at 4080 Washington Road, McMurray Pennsylvania and
at 98 Porter Avenue, Scottdale Pennsylvania.
And yes. we would love to have you visit our stores in person to
see our large selection of Fine, Fun, and Affordable Jewelry.
What is your return policy?
At Danielle Marie Jewelers. our policy is always to give a 100 percent
refund (minus shipping) if our customers are not satisfied for any
reason. The merchandise must be post marked within 14 days
of receipt, and returned in the original condition. If you
choose to return an item just call or email us to inform us of the
return.
Do you charge sales tax?
We are only required to charge sales tax in Pennsylvania as this
is where our actual stores are located. Since we dot need to
charge tax in any other state, we offer to pay the taxes on any purchases
made in Pennsylvania. We trust that customers from other
states will voluntarily pay state sales tax to their state
government if due.
How can I contact Danielle Marie Jewelers?
We strive to meet all our customers needs and to answer any
questions. You can contact one of our friendly and
knowledgeable staff members by calling toll free 1-866-546-2797
Monday through Saturday 9:00 Am to 5:30 Pm Eastern Standard Time.
Do you offer upgrades on diamond purchases?
Yes, once the 14 day money back guarantee has expired, you will
have the opportunity to upgrade a diamond purchased through
Danielle Marie Jewelers anytime you wish to do so. There is no time
limit and no restocking fee. You can send the diamond back
to us with the original certificate then you will get a credit for
the original price paid for your diamond towards your new diamond
purchase. In the case of any damage to a diamond, we will
accept the diamond back after subtracting the cost of repairing
and polishing the diamond. |