If for any reason you or your gift recipient aren't satisfied, you can return any item without custom engraving in its original condition within 14 Days of your purchase.

Once we receive your returned item and it is accepted, your refund or new item will be processed in just a few days. Upon receiving your return, the item will be reviewed by our Quality Assurance department. Please note that items showing signs of wear or those that have been engraved, altered, resized (by a jeweler other than Danielle Marie Jewelers), or damaged in any way cannot be accepted for return. Returns without a return code, and packages that are improperly packaged or uninsured will be refused upon receipt.

To return a diamond or jewelry item, follow our three step process:

1. Your Return Authorization Code. Call  724-887-6122 or 724-941-4116 and you will be given a Return Authorization Code. Write this code at the bottom of your original invoice.

    

2. Package Your Return. Place all the original packaging in the box, including the appraisal and the diamond certificate (if applicable.)

    

3. Insure Your Package. On your invoice, if the price of the item you're returning is listed as:
    
   • Less than $500: You can ship it via any carrier. Be sure to ship your item fully insured, and request a return receipt for confirmation that your shipment has reached its destination.*
   • More than $500: Ship your package via US Postal Service Registered Mail™, insured for the total value of the contents, and request a return receipt for confirmation that your shipment has reached Blue Nile.* (FedEx® and UPS® will not insure merchandise over $500.)

    

   

   We can exchange your jewelry for another item, give you another ring size, repair your item, or mount your diamond in a setting. Call to speak to a diamond and jewelry consultant.

   Call 724-887-6122  or 724-941-4116